Direct Answer
To fix SiriusXM sign in problems, use the Forgot Password or Forgot Username link on the official sign-in page, check your email for the reset link, and clear your browser cache or update the app. If your account is not registered, register at siriusxm.com/register.
Quick Steps
1
Reset your password
Use Forgot Password at care.siriusxm.com.
2
Check your email
Open the reset link, including spam folders.
3
Clear cache or update app
Try another browser or update the app.
4
Contact support
Use siriusxm.com/contactus if still locked out.
What You Need
- The email linked to your account
- Access to that email inbox
- An updated browser or app
Detailed Guide
Forgot username or password
Use the recovery links on the sign-in page. Reset emails can take a few minutes.Account not registered
If you subscribed by phone or in a car, you may need to register online first.App vs website
Use the same login on both. If one fails, try the other to find the issue.Common Problems & Solutions
Reset email never arrives
Reset email never arrives
Check spam, then confirm you used the right email.
Account locked
Account locked
Wait a short time, then reset your password.
Page will not load
Page will not load
Clear cache and cookies or use another browser.
FAQs
Why can't I sign in to SiriusXM?
Why can't I sign in to SiriusXM?
Wrong password, unregistered account, or browser issues are common causes.
How do I find my SiriusXM username?
How do I find my SiriusXM username?
Use Forgot Username on the sign-in page.
Is the app login the same as the website?
Is the app login the same as the website?
Yes, use the same account details.
What if I no longer have my email?
What if I no longer have my email?
Contact SiriusXM to update it.
Tips
Conclusion
Reset, clear, and retry. Most sign in issues are fixed in minutes.Manage Account
Manage your account.
Streaming Only
Use the app.