Direct Answer
To fix SiriusXM billing and payment issues, sign in at care.siriusxm.com, review your bill at siriusxm.com/viewbill, update your card if it was declined, and pay at siriusxm.com/makepayment. For duplicate or unclear charges, contact SiriusXM through siriusxm.com/contactus.
Quick Steps
1
View your bill
Go to siriusxm.com/viewbill.
2
Update payment
Change your card in your account.
3
Make a payment
Pay at siriusxm.com/makepayment.
4
Ask about charges
What You Need
- Your SiriusXM account login
- Your bill or bank statement
- A valid payment method
Detailed Guide
Declined card
Check the card expiry date and billing address. Update the card in your account, then pay again.Duplicate charges
You may have more than one radio or account. Review each radio listed on your account.Unknown charges
Compare your bill with your bank statement, then contact SiriusXM with the details.Common Problems & Solutions
Charged after canceling
Charged after canceling
Check your cancel confirmation and contact SiriusXM.
Service stopped after missed payment
Service stopped after missed payment
Pay the balance online, then refresh your radio.
Cannot find my bill
Cannot find my bill
Sign in and open the billing section of your account.
FAQs
How do I pay my SiriusXM bill online?
How do I pay my SiriusXM bill online?
Use the official make payment page.
Why was I charged twice by SiriusXM?
Why was I charged twice by SiriusXM?
You may have two plans or radios. Check your account.
How do I change my payment method?
How do I change my payment method?
Update it in your online account.
Can I get a refund?
Can I get a refund?
Contact SiriusXM to ask about your case.
Tips
Conclusion
Check your bill, update payment, and contact SiriusXM for anything unclear.Manage Account
Manage your account.
Renewal Deals
Save on renewal.